Staged in Nantes, France, on August 26 to 28, the sixth International Institute of Refrigeration (IIR) Conference on Sustainability and the Cold Chain (ICCC 2020) attracted around 140 participants who either attended physically or took part via videoconferencing – a challenging but successful approach. The event was organized by AFF – the French refrigeration association, Oniris – a veterinary and agrifood school, and GEPEA – process engineering for environment and food.