USA
Training goes hand in hand with customer service at Source 1
Mar 6, 2017 Stores had grand-openings at the following locations: ・ Collinsville, Illinois ・ Sterling Heights, Michigan ・ St. Louis (Mid-Town), Missouri ・ Columbia, Missouri ・ Cape Girardeau, Mis...
Email: Still the Best Social Network Marketing Tool
Mar 6, 2017 While many businesses are guilty of chasing the latest digital marketing craze, good old email marketing is still the killer app to beat when it comes to return-on-investment for businesses. “Email marketing allows us to send targeted messages,” says Jeffery Riggs, commissioning manager, Greyhawk, a program, project and construction management firm based in Mount Laurel, NJ. “We...
Heatcraft Begins Contractor Certification Program
Mar 06, 2017 Initial technical training for the Certified Contractor Program will cover best-practice techniques for the installation, maintenance, programming and troubleshooting on three proprietary control systems. Experts across the heating, air-conditioning and refrigeration industry have cited increased training as one way to find new employees and keep existing technicians interested...
How Honeywell is Connecting the World
Mar 06, 2017 2017 Company Overview Video -- At Honeywell, we are blending physical products with software solutions to link people and businesses to the information they need to be more efficient, mor...
HPP providers launch new HPP Council
March 3, 2017 PMMI, The Association for Packaging and Processing Technologies, and the Reston, Va.-based owner of the PACK EXPO tradeshows, formed an industry council focused on the advancement of hi...
Unico Sponsors Skilled Trades Initiative
March 3, 2017 The program, Generation Next, will help raise money from companies and trade associations serving the home construction and renovation industry to support scholarships for students pursuing careers as heating, ventilation and air conditioning specialists and plumbers, carpenters, electricians, roofers, and masons. Unico, Inc., maker of small-duct heating and air conditioning s...
ServiceTitan Receives Stevie Awards for Customer Service
March 3, 2017 ServiceTitan, a leading cloud-based business management software for residential HVAC, plumbing, and electrical businesses, was named the winner of Gold and Bronze StevieR Awards for Sales & Customer Service at the 11th Annual Stevie(R) Awards. The awards were presented during a gala banquet on Friday, Feb. 24 at Caesars Palace in Las Vegas. The ServiceTitan Success Team won Gol...
Going to the Mat with EPA
March 3, 2017 ・ One bright spot in the exchange between the judges and plaintiffs occurred when Judge Brett Kavanaugh stated that originally EPA described the replacements as “safe alternatives.” ・ He also examined its original intent when using the word “replace.” On February 17, 2017, judges from the Federal Appeals Court of Washington, DC heard arguments related to the Environmental Pr...
HVAC Ethics and Customer Relations
March 3, 2017 I called a plumbing service company recently to investigate a leak in our shower above the kitchen. They quoted me $195.00 for the work. Two hours later I had five holes in my kitchen ce...
The Golden Age of HVACR Software
3 MAR 2017 LAS VEGAS - HVACR contractors and technicians are living in a Golden Age of software: Products exist today to help contractors solve just about any business or technical need. In addition, ...
