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State of the Industry 2017: The retail evolution-How the way consumers shop is re-shaping the future of the cold food industry
2017/07/15
July 13, 2017
The grocery landscape is changing. What were once considered futuristic technologies like drones, robots and artificial intelligence are now merging with grocery retail to expand and re-shape the shopping experience.
 
In fact, Consumer Reports, Yonkers, N.Y., likens this change to a “retail evolution,” one that shows consumers demanding fresher produce, organic choices, low prices and more convenience from their grocers. In fact, this study says that U.S. shoppers are willing to go beyond their neighborhood supermarket to get what they want.
 
Grocery and convenience store trends include smaller-footprint stores that offer more limited, “curated” food selections for time-pressed customers, in-store meal kits, home delivery, curbside pickup and partnerships with local farms. The study also forecasts the supermarket of the future, which could include in-store sensors communicating with smartphone apps for easy purchase, no checkout lines and boutique-style “concierges.”
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