eJarn
Username/ID
Plear enter userid
Password      *Forgot Password?
Please enter password
Unconditional Return System for Online Purchase of Home Appliances
2017/04/26
On March 15, the State Administration for Industry and Commerce has released policy of unconditional return within seven days applied to home appliances purchased online.
 
After-sales services for home appliances have always been difficult. Only a few online stores support an unconditional return system for home appliances within seven days, while others set their own terms of return, which are more stringent and unreasonable.
 
The new policy clearly points out that returnable goods should be regarded as intact, with the original quality, function, accessories, trade-marks, and complete logo maintained. The intactness of the goods is not affected by the opening of the package for the purposes of inspection or testing to confirm the quality of the goods. This means that the opening of the package is no longer an excuse to refuse unconditional return within seven days for online stores.
To view the complete content, please log in.
Username/ID
Plear enter userid
Password      *Forgot Password?
Plear enter password