Model: Wind-Free(TM) RAC heat pump, AR09MSWXCWK and AR12MSWXCWK
Footprint (in inches): Manufacturer did not specify.
Serviceability features: This heat pump’s refrigerant pipes, drain pipe, and high- and low-voltage connections are accessible from the bottom of the unit, which provides optimal installation and service access. Units also feature a digital display, which provides comprehensive error codes for simple troubleshooting. A Wi-Fi control comes standard with these units. In addition to remote control and monitoring using Samsung’s Smart Home mobile app, service codes and explanations can also be viewed if errors are present.
Technical support: Support is available 7 a.m. to 7 p.m. Central time at 888-699-6067. Local support is also available through Samsung’s dealer network.