Smart air conditioners are equipped with advanced communications capability that allows users to operate and monitor the equipment remotely. As one type of so-called ‘smart’ home appliances, smart air conditioners began to be commercialized in earnest around 2012.
Until this time, manufacturers essentially had no point of contact with customers after home appliances were sold. The rise of smart home appliances, however, has given manufacturers a point of contact with customers after product sale, and this is anticipated to open up further business opportunities.
The configuration of smart air conditioners sold today generally consists of the air conditioner and a wireless adapter that is sold separately. In Japan and some other countries, some systems also require a separately sold wireless gateway in addition to the wireless adapter. Other requirements include a high-speed broadband environment and cloud server, and to operate the system, a mobile phone, tablet device, or personal computer.